Also, communication is terrible with Cox. I have signed up several times to receive texts about notifications and have yet to receive any notification about this current outage and why it is happening. So Mr. moderator why can’t you just find us an explanation as to why this is happening instead of making us email? And waste even more time. This is pitiful.
I can appreciate your concern. When your neighborhood is impacted by an outage, an alert is displayed when you log into the Cox App or sign into cox.com on a cellular device. Click on the alert and enter your phone number to sign up for outage-specific updates via text message. Learn more at https://www.cox.com/residential/learn/cox-app.html.
Mr. moderator, did you read my last post. I have signed up for text notifications at least four times over the last three days and I have yet to receive any notifications about the cause of this now almost 3 day outage of Internet and cable TV. All I want at this point is an explanation. Quit telling me to send an email or sign up for text notifications.
