Forum Discussion
SharonL
Former Moderator
Hello,
This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Thank you.
Sharon
Cox Support Forum Moderator
This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Thank you.
Sharon
Cox Support Forum Moderator
Dboe
4 years agoNew Contributor II
I've had someone investigate my account, but no resolution has been done. No compensation for bad internet and no fix for poor quality internet. I have been fighting this issue every single day since I have been a Cox customer at my new address. Today I filed an FCC complaint because the issue is getting much worse, and no one from Cox is doing anything about it.
Related Content
- 2 years ago
- 31 days ago
- 5 months ago
- 6 years ago
- 11 years ago