Forum Discussion

Hermione's avatar
Hermione
New Contributor
7 years ago

Mailbox filling with duplicates in Sent Objects

I periodically have a problem with getting "Mailbox is almost full" messages. When this first happened, I could not figure out  why, since I was emptying the mailbox and kept getting the same fill le...
Becky's avatar
Becky
Moderator
7 years ago
Hi Hermione, do you use an email client like Outlook or Mac Mail, or do you log into cox.com and access Webmail? -Becky, Cox Support Forums Moderator
  • Hermione's avatar
    Hermione
    New Contributor
    7 years ago

    I use outlook, but I have to use Cox web mail to delete emails. The folder for "Sent Items" only shows up on cox webmail.

    • Becky's avatar
      Becky
      Moderator
      7 years ago
      Hi Hermione, do you have a "Sent" folder in Outlook that stores a copy of all outgoing mail? Do you have Outlook configured using POP or IMAP settings? -Becky, Cox Support Forums Moderator
      • Hermione's avatar
        Hermione
        New Contributor
        7 years ago

        I have a Sent folder in Outlook (I'm using Outlook 2016 for Mac) but all is normal in that folder. Outlook is configured using POP. I wanted to configure it so that after I downloaded mail to my home computer, it would no longer be on the server. This isn't really working right either, but didn't work at all with IMAP.