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Moti's avatar
Moti
New Contributor

Loss of internet service during the early morning hours (2am-5pm) Irvine CA

I have been loosing the internet service on a daily basis now. It takes place during the early morning hours (2am-5pm). A recent call to tech support during that time frame. suggested to replace the modem. It did not solve the problem.
I have no internet connection issues during the day or evening hours

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  • Allan's avatar
    Allan
    Moderator
    @Moti, Due to the nature of this issue, I recommend sending us an email with your full name, address, and a brief description of this issue to cox.help@cox.com. -Allan, Cox Support Forums Moderator.