Looking for Cox Support
My internet goes down at 1305 every day for 3-4 minutes. I've verified it is not my router nor the cox modem. I'm unable to contact Cox via any method except a phone call. Which is most annoying a...
Forum Discussion
Hi Wildbi111, your modem is reporting very poor signal levels and packet loss. Since you are also experiencing signal issues on every TV in the house, I suggest a service call. This is not an issue that we can resolve remotely. If you'd like my team to schedule a service call for you, please email your full name, address, and a link to this thread to cox.help@cox.com. You can also reach out to our team via @CoxHelp on Twitter or by sending a Facebook message via www.facebook.com/coxcommunications. -Becky, Cox Support Forums Moderator
