Forum Discussion
- BrianMModeratorYour modem is showing a good signal currently. Have you ran a speed test to see what kind of speeds you are receiving? You can login to cox.com to run a speedtest.
Brian
Cox Support Forum Moderator- jjansen0902New Contributor
3.8mbps dload and 502.6 kbps
- KevinM2Former Moderator@jjansen0902 Hello, are you on a wireless network when performing these speed tests? Would you be able to hard-wire a PC or laptop directly to the modem and perform a speed test? This will help us determine if the issue is with the modem or if this has to do with WiFi connectivity. I am also including an article which I hope you may find useful, on ways to improve your Internet experience, http://bit.ly/2Kq4uR5. -Kevin M. Cox Support Forum Moderator
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