Lightning Strike - Internet Issues
Our neighborhood took a bad lighting strike yesterday and now the internet connection is either completely out or comes back on for a few minutes before dropping again. Being an electrician myself I...
Forum Discussion
Try cox.help@cox.com or one of their contact methods in the Welcome Thread. Lightening can do all sorts of damage. Have you confirmed there are no electrical outages around you? Even if a neigborhood over, it could be where your node or CMTS is.
It was mostly resolved, the lightning struck the ground close to my house and fried the underground coax from the street to my outside box.Cox repairmen layed down a temporary one across the surface and said they'd come back and bury it, that was a week ago. But at least we have service again.
