Forum Discussion
LVbrokeninterne
6 years agoNew Contributor II
I'm in Las Vegas with the same issue. Techs came and replaced the drop from the street to my house, and also the one from the side of my house to my modem. When I run PingPlotter, the packet loss starts immediately as the packets get to the Cox network. I think we need to make an FCC complaint to move this to the appropriate people. If we all make complaints something might happen, because otherwise it seems like they don't care to look into it deeper.
- StephanieS6 years agoModeratorLVbrokeninternet,
Please send an email to: cox.help@cox.net and include your full name and address so I can take a look and see what's been happening as far as help and field services go. Thanks! Please add to subject line that this is regarding packet loss issues with gaming.
StephanieS
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