Las Vegas - Severe Upload Packet Loss
Over the past month, my upload packet loss has gotten out of control. The issue occurs constantly with 1-2% packet loss on upload shown via Netstats in games like Fortnite or 1-2% packet loss on uplo...
Forum Discussion
I too am experiencing intermittent packet loss. Just a few moments ago, it was as high as 8% packet loss:
As you can see, the packet loss is introduced right at the first hop onto Cox's network. I've had techs out who have replaced all the coax from the street to my home, I've tried different modems, ect.. It seems that this is an issue in Cox's network.
WinMTR statistics
| Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
| erl.home.local | 0 | 384 | 384 | 0 | 0 | 3 | 1 |
| 10.77.0.1 | 8 | 297 | 275 | 0 | 55 | 411 | 6 |
| 100.127.5.14 | 8 | 297 | 275 | 0 | 55 | 409 | 9 |
| 100.120.102.34 | 8 | 297 | 275 | 0 | 57 | 412 | 7 |
| langbprj01-ae1.rd.la.cox.net | 8 | 297 | 275 | 0 | 60 | 425 | 12 |
| 70.191.61.10 | 8 | 297 | 275 | 0 | 59 | 420 | 17 |
| ae1-br02-eqla1.as57976.net | 8 | 293 | 270 | 0 | 79 | 614 | 15 |
| be2-pe01-eqla1.as57976.net | 8 | 297 | 275 | 0 | 59 | 421 | 14 |
| 24.105.30.129 | 8 | 293 | 270 | 0 | 58 | 368 | 14 |
Hi Ampsonic, your modem is reporting a high number of T3 errors. Are there any splitters on the coax connection to your modem? If so, and bypassing or replacing the splitter does not improve your connectivity issues, I suggest a service call. If you'd like my team to schedule a service call for you, email your full name, address, and a link to this page to cox.help@cox.com. -Becky, Cox Support Forums Moderator
