Forum Discussion
Ampsonic
6 years agoNew Contributor II
I too am experiencing intermittent packet loss. Just a few moments ago, it was as high as 8% packet loss:
As you can see, the packet loss is introduced right at the first hop onto Cox's network. I've had techs out who have replaced all the coax from the street to my home, I've tried different modems, ect.. It seems that this is an issue in Cox's network.
WinMTR statistics
Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
erl.home.local | 0 | 384 | 384 | 0 | 0 | 3 | 1 |
10.77.0.1 | 8 | 297 | 275 | 0 | 55 | 411 | 6 |
100.127.5.14 | 8 | 297 | 275 | 0 | 55 | 409 | 9 |
100.120.102.34 | 8 | 297 | 275 | 0 | 57 | 412 | 7 |
langbprj01-ae1.rd.la.cox.net | 8 | 297 | 275 | 0 | 60 | 425 | 12 |
70.191.61.10 | 8 | 297 | 275 | 0 | 59 | 420 | 17 |
ae1-br02-eqla1.as57976.net | 8 | 293 | 270 | 0 | 79 | 614 | 15 |
be2-pe01-eqla1.as57976.net | 8 | 297 | 275 | 0 | 59 | 421 | 14 |
24.105.30.129 | 8 | 293 | 270 | 0 | 58 | 368 | 14 |
- Becky6 years agoModeratorHi Ampsonic, your modem is reporting a high number of T3 errors. Are there any splitters on the coax connection to your modem? If so, and bypassing or replacing the splitter does not improve your connectivity issues, I suggest a service call. If you'd like my team to schedule a service call for you, email your full name, address, and a link to this page to cox.help@cox.com. -Becky, Cox Support Forums Moderator
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