Forum Discussion
Tech just left my house now and confirmed everything is perfect. The issue is beyond somewhere. Fortnite at Amaxon Web Services is getting worse every week. Now it is a constant 1-3% packet loss and worse at night between 5-10%.
Even pinging google results in loss during normal hours:
Ping statistics for 172.217.14.110:
Packets: Sent = 269, Received = 268, Lost = 1 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 33ms, Average = 15ms
Please make sure this is escalated. I've had 3 technicians come to my house and the issue is not here.
Thank You,
Michael
- RomanPat6 years agoContributor
It won't be because they feel as if the problem isn't at all related to them!
They will leave us few out to fend for ourselves by asking a cheap customer to call a multi billion dollar conglomerate which indeed doesn't use phone lines for their support!
- Michael-MS6 years agoNew Contributor III
Are you experiencing packet loss to Google as well? My packet loss is to basically everyone. Is yours limited to AWS? If you can show some packet loss to google or other services maybe the issue is more severe than they are aware?
I'm not saying that they should ignore the problem with Fortnite, but for me it's a lot bigger than Fortnite and I would expect my issue to be resolved.
- RomanPat6 years agoContributor
Yea me too! I hope you get it fixed and if you found your needle in the haystack let us know what worked out for you!
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