Becky your copy and paste responses aren't helping anyone. Not sure why you even responded. But what you did reveal is that there is an "issue". Cox is treating this "issue" similar to someone purchasing something online and receiving the merchandise late. So the shipping company is to blame. Well, since Cox claims the "issue" is either an Amazon or Epic "issue" from at least from what I've read Cox should be working with those companies to solve the problem. It should be a joint effort between all the companies. This isn't going to fix itself.
In the TV Forum, becky has been the best moderator in years.. In the Internet forum, we see mostly cut and paste from her. becky did not admit that Cox has an "issue", her answer could be read as "you, the customer, are leaving because of "your" issue". I hope I'm wrong but that's the way I read it.
I like how you deleted my post! lol. You guys are unreal. BTW...Century link installed and ZERO packet loss with all the same equipment, less your terrible service. But, oh yeah, it's not COX's problem. Incredible failures you guys are.
