Forum Discussion

pennyb127's avatar
New Contributor
3 months ago

just got new equipment

Internet went out again



1 Reply

  • Hi pennyb127, 


    I checked your area status and there is no outage. Also, the modem is showing a good signal with no packet loss. Please restart your modem and your computer. If you still need assistance reach out to us via Twitter, CoxHelp, or Facebook. Please include a link to this message, 


    Thank you for your patience,