Jitter Latency Packet Loss - Node Saturated
I'm trying to escalate this; let's see if the forum visibility can help.
For the past few weeks I am experiencing on an off bouts of extreme jitter, latency, and packet loss experienced at the seco...
Forum Discussion
Check the modem logs for T3 timeout errors. Those are commonly associated with upstream packet loss and jitter, and often require a Cox maintenance tech to repair them. The house tech can open a ticket for a maintenance tech but there is no way to ask for or speak with a maintenance tech directly.
