Jerry
My price just went up over 50 dollars a month. Do I have an option to get another promotion?
Forum Discussion
Hello, jerrywells12. We appreciate your patronage and recognize the significance of monitoring your bill. For further assistance, please contact us at cox.help@cox.com.
Did they specify your contract was subject to a promotional price, or was the increase out of the blue like mine was? I have disputed the increased charge with my bank and reported Cox to the BBB (as well as leaving a handful of negative reviews across several review sites). Others should be aware of these fraudulent practices. I called Cox to ask for a copy of my bill showing that my contract price as a promotional price, and they were unable to do so.
Hi dpgiii,
This is most disturbing and I would really like an opportunity to review your account and address your concerns. Please send us your full name and address on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com so that we can help.
Cox Support Forums Moderator
