Forum Discussion

ayo's avatar
ayo
New Contributor II
2 years ago

I've sent in my documents for the low income discount, but I'm receiving the message, "Please complete your file." Where can I go to complete my file?

I've sent in my documents for the low income discount, but I'm receiving the message, "Please complete your file." Where can I go to complete my file?
Darkatt's avatar
Darkatt
Honored Contributor

There is no discount, what happens ism, when you get properly signed up, the government cuts Cox a check/payment, and Cox applies it to your balance.  No discount involved.

Bruce's avatar
Bruce
Honored Contributor III
2 years ago

The FCC called it a "discount"...as well as a "benefit"...ten times on their website.

This sentence used "discount" twice.

"The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household."