I've had an intermittent issue since the beginning of December.

The signal overall looks pretty good to your modem, except for a few of the downstream channels could be a bit better and I do see some recent timeout errors. We may need to have a technician back out to investigate. If you would like to setup an appointment with us you can email us at cox.help@cox.com with a link to this thread and your home address.

Brian
Cox Support Forum Moderator