Forum Discussion

Schwappy's avatar
Schwappy
New Contributor
2 years ago

Issue: Upgraded from 500 Mpbs to 1000 Mbps

My average download speed went from 250 Mpbs down to 11 Mbps when I upgraded. I've tested the connection and speed multiple times through app and it says I'm getting anywhere from 1-3% of my speed, l...
Darkatt's avatar
Darkatt
Honored Contributor
2 years ago

have you tried testing the speed with a computer connected via ethernet?

  • CuriousJ's avatar
    CuriousJ
    Contributor
    2 years ago

    Dumb question: How do you do that if the laptop doesn't have an ethernet port?

    • Darkatt's avatar
      Darkatt
      Honored Contributor
      2 years ago

      get a USB - Ethernet adapter. 

      • WiderMouthOpen's avatar
        WiderMouthOpen
        Esteemed Contributor II
        2 years ago

        I bought one of these for my laptop and can confirm it can do 500Mbps at least.