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dochands's avatar
dochands
New Contributor
6 months ago

IS SMPT LOGIN POSSIBLE FOR NEW CUSTOMER

I am trying to sign up to send outgoing emails. I was told that you are no longer allowed to use smtp login through Cox because they do not issue Email addresses and logins since 2019. This is the first ISP I have not been able to set up.is this correct? Do I need a third party email provider like gmail to send emails? Sounds very wonky to me. 

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  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    You heard correct. Cox outsourced then grandfathered email service several years ago. You are better off with a email service not tied to your ISP so you can switch without losing your email. Gmail, Yahoo, Proton are some good free options though Proton requires paid subscription for IMAP/SMTP access.

    • dochands's avatar
      dochands
      New Contributor

      Thanks. After nearly forty years I was shocked. I just started sending outgoing through gmail. The oddest thing was how many tech support people I had to speak to find this out. 

      • WiderMouthOpen's avatar
        WiderMouthOpen
        Esteemed Contributor

        Most ISP have outsourced their email. Weird that Cox wouldn't know though. Maybe they aren't allowed to say.