Forum Discussion
Allan
Moderator
@Marly, I recommend sending us an email with your full name, address, and a brief description of this concern to cox.help@cox.com and we will help resolve this issue for you. -Allan, Cox Support Forums Moderator.
Marty_Fudman
4 years agoNew Contributor
Hi is there a way I can get the live chat / Oliver "cox virtual assistant" thing to work before that? Thank you for the quick reply
- Andrew_Wees4 years agoContributor III
I wouldn’t trust the live chat. I would either call or email.
- MichaelJ4 years agoModeratorHi Marty,
The site is set up to guide you through the process of online chat. Oliver is the virtual assistant. I do not see a way to bypass this feature.
Thank you,
Mike J.
Cox Support Forums Moderator- Marty_Fudman4 years agoNew Contributor
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