Forum Discussion

djc6's avatar
djc6
New Contributor
8 years ago

IPv4 issues after SB8200 upgrade - IPv6 works fine

A month ago I upgraded to an ARRIS SB8200 modem from Netgear CM600. Every week or so I have an issue where IPv6 works fine but I cannot reach any websites via IPv4.  I can ping sites on the interne...
Allan's avatar
Allan
Moderator
8 years ago

Hello,

We can look into this issue further for you. Please send us an email with your full address to cox.help@cox.com so we can help. 

Thanks,

Allan - Cox Support Forums Moderator.