Hello, Lesrob122. I'm sorry to hear you're experiencing so much trouble with your connection. I understand the importance of reliability and would like to help. It is possible we may need to schedule a technician to address the issue. I'd like the opportunity to assist you; however, the public forum isn't suited to protect the personal information I will need to do so. Please reach out to us on Twitter at, https://twitter.com/CoxHelp visit us on Facebook at https://www.facebook.com/coxcommunications, or email us at Cox.Help@cox.com. In private communication, please include your full name, complete address, and details of the issue as this message will not be connected to the communication unless you include the link to it. I will leave this post open for now so the community can also engage.