Forum Discussion

wyneschel50's avatar
wyneschel50
New Contributor II
2 months ago

Internet

Anyone having problems with the consistency of WiFi?   I have been having problems all morning have restarted my modem several times and showing no outages in my area.   Remind you I work from home and today is a very unproductive day for me.

  • smagana995's avatar
    smagana995
    New Contributor

    Same here. Just hooked up new Panoramic provided by Cox, has been intermittently cutting out for a second, then reconnects. Impacts all devices in the house.  I've tried resetting,  restart, unplug replug, etc etc, Going to contact Cox. I didnt have this problem before

    • DorisM's avatar
      DorisM
      Moderator

      I am truly sorry for the inconvenience. I work from home and can totally relate. So that we can assist you, please email my team at cox.help@cox.com. Thank you for being a part of the Cox community. 

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor II

    You have made several posts but you never clarified what kind of problem you are having exactly. Is it just wifi devices or wired too? I assume you have a Panoramic gateway? If so, does the light change on it? If not, what model modem and router do you have? Last, how did the other problems get resolved?

    • wyneschel50's avatar
      wyneschel50
      New Contributor II

      Hey there!  My docking station is connected to the Ethernet.  I maybe using the incorrect terminology.  Yes, I have the Pano Modem.  Thanks for the information below.