jahenryphx
6 months agoNew Contributor
Internet
4th outage in 3 days for internet and tv. But unlikely to see a credit on our bills. Directv anyone? And no explanation for cause? Yahoo conversion?
Day two. No phone and no internet. Called Cox yesterday and received a credit for 1 day outage, they said it was due to maintenance. We are now on day 2. Signed up for the status notifications but we are not receiving any text messages from Cox about the status or when it will be fixed.
I'm sorry to hear you've been impacted by an outage. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at CoxHelp, visit us on Facebook, or at cox.help@cox.com.
Thank you.