Forum Discussion

andor83's avatar
andor83
New Contributor
4 years ago

Internet slows to around 6mbps every day, resetting modem helps

I have the gigabit package.  For the most part I get 700-900mbps just fine.  Every day in the early afternoon, something flips and I'm throttled to 6mbps.  This continues until I reset my modem, and ...
DavidA2's avatar
DavidA2
Former Moderator
4 years ago
Hi Andor83,

I can certainly understand your frustration. You shouldn't have to reset the modem every day to get the right speeds. We would like to help you out with that. To do that, we ask that you email us at cox.help@cox.com with your service address and a link to this forum post.

David
Cox Support Forums Moderator