Forum Discussion

Drewsmith64's avatar
Drewsmith64
New Contributor
4 months ago

Internet problems

I have both manually reset my modem and reset my modem through the cox app as well and my internet still is dropping for 2-5 minute intervals every hour.

  • Hello. I'm sorry to hear you have been having trouble with your internet losing connection. We would be happy to look into this for you and address your concerns. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? You can also reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.