Internet outages
For the past month to months, we have been experiencing outages every few days lasting for several hours apiece. Cox always sent a message that says outages have been noticed in your area and expecte...
Forum Discussion
Phoenix, AZ here, 85042, connected to the Chandler Cable Plant.
Yes, the Cox cable (Internet-TV-Phone) is going out almost every night, sometimes for just an hour, sometimes many hours. Two weeks ago the cable was out three times for 12 hours each. Two were from 10pm-10am, one was from 12 noon to midnight.
The Cox App usually has the outage already listed, but sometimes I have to call and report the issue, then the Cox App has the notification.
I know they are doing Upstream OFDM upgrades, but this is ridiculous.
I've been wondering if some of this is the Cox equipment being vandalized.
I heard there was a big update yesterday in Phoenix. Did you get the upstream OFDMA channel yet? Hopefully between the upgrades and the heat these problems settle down soon.
I got one Upstream OFDM channel several days ago, I lost all the Upstream QAM channels, is that normal?
Everyone I know has 2 Upstream OFDM channels, and got an Upstream boost to 50Mbps.
I'm still at 10Mbps Up.I lost all the Upstream QAM channels, is that normal?
No. I think they probably changed the frequency for them though. Should have 4 upstream QAM channels. Have you tried a factory reset?
Everyone I know has 2 Upstream OFDM channels, and got an Upstream boost to 50Mbps.
I think you are confusing downstream OFDM with upstream OFDMA.OFDMA is multi access OFDM for higher throughput. AFAIK if your in a area with 50Mbps upload, you have 2 downstream OFDM and 1 upstream OFDMA.
I'm still at 10Mbps Up.
I hear upload speeds come 1-2 weeks after the infrastructure upgrade. Fingers crossed that it comes soon. Sounds like there still some bugs to work out.
