Internet Outages in Gonzales, La
Hi, this is my first post here. I’ve been struggling for the past 2 months with outage issues in Gonzales, La. and have nowhere else to turn. I work from home as a triage nurse and require direct line access to internet for my job. Cannot use hotspots. My problems first started with Cox contracting an outside company to rewire my apartment complex with fiber. I lost almost 4 days of work because of this. Then I discovered (after multiple service requests) that there was a bad wire to my building. That was supposedly fixed. Now I’ve had two days this week with “storm related outages” and i have not been able to work. I can’t speak to a representative/live agent because it’s a known outage. But I would just like to know what is going on and how long this repair is estimated to take. I could lose my job because of this.
