Forum Discussion
coxuser24401
New Contributor
I am having the exact same issue STILL. Cox has advised a new modem, a new router—which I got and did not correct the issue. Tech came out and updated connection to home—did not fix the issue. Next step is emailing, then FCC and Attorney General, and then switching. We can’t work like this.
Allan
4 years agoModerator
@Coxuser24401, I recommend sending us an email to cox.help@cox.com with a brief description of the issue so we can look into this service issue on your behalf. -Allan, Cox Support Forums Moderator.
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