Internet Outage
We had a bad thunderstorm on 16 March and the internet went out after a lightning strike. It appears the outage has impacted part of the neighborhood. Initially, the Cox app had estimated times for i...
Forum Discussion
We certainly understand the importance of internet especially in times like this. I'm so sorry that you have yet to see your service return after this big storm. I'd like to look into this further for you. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? If you need help with billing or other account specific issues, please reach us on Twitter/X at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
