Forum Discussion

Shock's avatar
Shock
New Contributor
5 years ago

Internet Outage Everyday and Night at the Sametime

Everyday between 4-7 and 9-11 my internet goes out. This is a inconvenience as I have to work from home. I called and asked why the service was out. I went through the same steps I did on my own and ...
Frustrated_in_A's avatar
Frustrated_in_A
New Contributor II
5 years ago

Have you notice every time you call , you get the same set of answers?  It's because their "techs" read the same set of instructions and don't really know anything else.  Do not purchase any new equipments, I made that mistake.  It's not your end. It is Cox.  I complained to BBB and FCC,  you should do the same.  If we get enough complaints in, the lawmakers will get involve.