Forum Discussion
- BruceHonored Contributor III
You're connected to the Internet but some sites are unreachable? Have you tried to reset your modem via the function in your Cox account? What's the make and model of your modem? Any unusual indications with its lights? Provide your OS and we can provide how to clear your DNS cache.
- ChrisP95New Contributor
Its been reset multiple times its the issue with cox and their service.
- BruceHonored Contributor III
If you can't connect to one site, it's probably the site. However, if you can't connect to numerous site, it's probably how you get to the sites. How you get to the sites is DNS.
- DarkattHonored Contributor
You should perform a tracert. If some sites are working, your internet is online. This sounds like an Internet backbone issue, and may not be in Cox's hands to fix. A traceroute would confirm that.
- ChrisP95New Contributor
Another weird thing now is a few times for a moment one of the sites I normally cant get on is available for a few minutes. Still can't connect to steam or discord
- DarkattHonored Contributor
Use a computer and run traceroutes to a number of places, notate which ones complete, and which ones fail, and what hop/ip address did they fail.
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