Forum Discussion

Reno1957's avatar
Reno1957
New Contributor
7 days ago

Internet out....again

On my way to the AT&T store. Cox is always having service interruptions.  And my bill is outrageous. 

  • Hi Reno1957,

    Wait!  We value the relationship and want to improve the enjoyment of the service you have with us.  Please send us an email to Cox.Help@cox.com with your account details so that we may investigate your service loss and address your billing concerns.

    Cox Support Forum Moderator 

  • Hi Reno1957,

    Wait!  We value the relationship and want to improve the enjoyment of the service you have with us.  Please send us an email to Cox.Help@cox.com with your account details so that we may investigate your service loss and address your billing concerns.

    Cox Support Forum Moderator 

  • RodRetro55's avatar
    RodRetro55
    New Contributor

    Let us know how that works out for you. I am also considering any alternative ISP,

    • DannyS's avatar
      DannyS
      Moderator

      Hello RodRetro55, the purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. If you have questions or concerns regarding your service.  We can definitely assist you with this.  Please reach us on (X) formally known as Twitter at CoxHelp, visit us on Facebook, or email by at cox.help@cox.com anytime for assistance.  We are always happy to help.