Internet out again

I can attest to a similar experience. One consideration is how your property is tied into your service area. For example, my fiber connection was the only one in my neighborhood and tied in to the terminal that supported everyone else who was still on coax. When that terminal has issues such as interference or what Cox likes to call “egress” my fiber line dropped completely. After some hunting around, we found a terminal in the ground with no connections on it and moved my fiber line to it. I’m now experiencing the performance expected with fiber (300 down/200 up on average via WiFi). 

It was a 5 week long saga but I think we figured it out for now. As an added bonus, the terminal we found is on my land. Not saying it’s mine alone but not a likely choice for use given its location.