Internet issues again
Every week or so. Cox goes down leaving me with no access to work. I work from home. This is a consistent issue! Cox says sorry… I miss days of being able to access my job. They say go to a free wifi...
Forum Discussion
Pittmam2, Wnelson1962, Jsmith349, and Isaac713, I value your business and I want to provide you with reliable service. I work from home, too, so I understand the extra weight on your shoulders when your job worries now include worrying about your internet connection. You shouldn't be experiencing issues with your services every day, nor should you experience a posted Cox outage every day. I certainly understand your frustration regarding chronic issues. We need to investigate those issues on your behalf and find out what's happening. If a service call is needed, we can schedule it for you. There is no charge for service calls if the issue is with Cox equipment or Cox signal delivery. I care about your experiences, and I want each of you to enjoy your Cox services! Please email my team at Cox.Help@cox.com so we can further assist you. Please include your full name, address, and a link to this page in your email. We can help!
