Internet issues again
Every week or so. Cox goes down leaving me with no access to work. I work from home. This is a consistent issue! Cox says sorry… I miss days of being able to access my job. They say go to a free wifi...
Forum Discussion
We are in the same boat. Internet, cable, everything down since Wednesday night (7/9/24) and the updates stopped at 11am. We would have an easier time being patient if we just knew what was going on, but instead we’re sitting in silence.
Hi. The purpose of the Cox Forums is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator
I’m sorry Lisa, Cox Forums moderator but we pay for these services and we should be allowed to voice our concerns on this forum! Maybe try to fix these issues instead of worrying what is being said. Cox’s inadequacies are affecting my job since I work from home. Is Vox going to reimburse me for time lost?! Thanks
