Internet Issue Years Later Still Happening
I have had cox's highest internet plan for as long as I can remember. I have had countless techs in my home including multiple maintenance escalation tickets called out for my issues. Still nothing c...
Forum Discussion
I will be glad to help you determine the issue and point you in the right direction for assistance.
- What modem are you using?
- How are you tracking packet loss and to what site. Are you doing a simple end to end, or a trace route to ensure it's not an issue in between?
- Are you testing over WiFi or Ethernet?
- Can you access your modem and pull a set of modem levels?
