Forum Discussion
Yeah my internet goes up and down like mad! Been happening for a VERY long time. They do not care yet they take the time to keep raising my bill! I have proof with multiple speed tests over a month but they never seem to want to see the proof.... VERY dissatisfied and the SECOND another company goes in I'll be dropping Cox like nobody's business! Multiple modems, techs coming out. Their infrastructure has to be the problem or they don't know how to test it ou! 157mbps, then 18.3, 16, 27, 9, 179, 36,22,38,172,23,23,18,145,178,15,25,48 etc...get the point?! Ridiculous!
Happens all the time and they don't care. They did a recent upgrade in my area and it is now worse. Must be nice to have a monopoly in my area and I have no other internet options. Fix this soon please Cox, you charge an insane amount and don't provide the services/consistency we pay for.
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