Forum Discussion

virtushda's avatar
virtushda
New Contributor
6 months ago

Internet drops multiple times per day randomly

Seems completely random, interrupts my work from home just about every day. I have some modem logs and connection info. (Taken during a time when it is working, not sure if any of these numbers chan...
no internet access
jaws222's avatar
jaws222
Contributor
6 months ago

That's normal.  Been happening to me for a while.  My TV signals constantly cut in and out

LatitiaS's avatar
LatitiaS
Moderator
6 months ago

Hi jaws222,

We don't want that to be your norm.  At your convenience, please send us an email with your account details to Cox.help@cox.com.  I'd like to check your equipment diagnostics and ultimately we may need to get a technician out to investigate further.  

Cox Support Forum Moderator