BBS
4 years agoNew Contributor
Internet Down
Since the PLANNED OUTAGES here in broken arrow our internet is down almost daily
As a day trader this cost me $5,000 just today. Could Cox please solve these issues ASAP. I would change service BU...
Cox residential subscriptions do not have support service level agreements. If you are going to run a "internet can't be down" business from your home, you should consider a commercial subscription with SLA's (if available) and definitely consider a router which supports cellular fail over. When the main internet service goes down, the router will fail over to the cellular connection.