Forum Discussion

LostPacketsMcGe's avatar
LostPacketsMcGe
New Contributor
2 years ago

Internet down for 11 days. Outside plant crew “working on it”(maybe)

So 11 days ago, my internet went from pretty reliable to dropping offline for 30-120,seconds at a time every few minutes. Which is basically unusable.  tech verified everything out to the pedes...
JuanC's avatar
JuanC
Moderator
2 years ago
Hello. I'm very sorry to hear that you are still having issues with your service. We'd love to help you. Can you please reach out to us through Social Media, phone or through chat so that we can take a look at your issue and determine what is happening?

Thank you,
Juan
Cox Forum Moderator