Forum Discussion

npaquet72's avatar
npaquet72
New Contributor II
6 months ago

INTERNET DOWN...AGAIN!

Cox is simply the worst. My internet goes down minimally every week sometimes as many as three times a week for three to four hour periods. The funny thing is as I pulled in my condo complex their was a Cox truck parked in our parking lot but it was an hour before the Internet went out. I honestly think Cox is turning off our Internet for planned periods of time. 

5 Replies

  • npaquet72

     

    I'd be more than happy to investigate this for you.  Please send me an email to cox.help@cox.com and include your full name and address along with a link to this forums discussion.

     

    StephanieS

    Cox Support Forums Moderator

    • StephanieS's avatar
      StephanieS
      Moderator

      npaquet72

       

      Hi, please delete your forums post that contains your address.  You've posted your address on a public platform.  Please send me an email at: cox.help@cox.com.  Thanks. 

       

      StephanieS

      Cox Social Media Support Specialist

      • CurtB's avatar
        CurtB
        Valued Contributor III
        StephanieS wrote:

        please delete your forums post that contains your address.

        Op should edit their post to remove personal information, but he/she can't delete it.