I'm so sorry to hear you're having trouble again when there is an expected hurricane. I know waiting for restoration when there is an expected storm must have been frustrating. Please know the purpose of the Cox community forums is to allow customers to discuss technical topics related to residential Cox services with other customers and we encourage our users to assist each other where possible via this avenue.
Billing, account and some service issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at cox.help@cox.com with your full name, complete street address, the details of your concern and a link to this post. You can also reach us on Titter/@CoxHelp or visit us on Facebook.
