Internet down again and again
Since the beginning of December my internet goes down from 2 to 10 times a day. They have sent out 4-5 service men. Switched out my Panoramic Modem and it still goes down. Today it was for 4 hours...
Forum Discussion
[Lakewood OH] This is a significant issue. It has been happening for the past week. Multiple resets of modem yield nothing. Tech came out and did some "upgrade" from van, it magically worked again, getting 596 mbps. Today, it is down to 32 mbps, measured with cox wifi app. To my knowledge this measures speed from Cox server to my gateway. It seems there is a problem with Cox network equipment. Customer accessible support is not helpful. They tell me to reset the modem over and over again. I am savvy enough to do that myself and I explain it was no help. Maybe the only alternative is to switch to AT&T fiber.
