Internet Disconnects While Gaming
I've had similar issues off and on for years, but recently has gotten so bad that I cannot play games.
When gaming, my latency either jumps up or I am completely disconnected from the internet for ...
Forum Discussion
My speeds are good, when I do a speed test I'm getting the promised speeds of 300down and 30 up. I'm now experiencing this on all devices and it seems that gaming or VOIP calls trigger the disconnection issue. So when I'm not gaming or doing a video call for work, the issue is not normally felt.
If you're able to trigger the issue yourself this is sounding more like there may be some router settings that need to be adjusted. That said, there may be benefit to reaching out to Arris support to see if they have any guidance.
-Chris
-Chris
