Hi Allen, Thanks for the update. Out if the four lights on my arris cable modem that is brand new I get a solid green on #1, flashing green on #2 then solid the flashing light on #3. Then it just repeats flashing green on 2 and then on 3 and back again. Internet light never turns on. I have two cable modems and one is an all in one unit. I have two connections and both do the same thing individually or when both are hooked up at the same time. I have been unable to connect for two days straight now. Not happy. I am having a health issue and I have family here helping me and they can't do their work because no connection. I have had two techs come out and four calls and have a tech coming out on Monday. So I am down until then.
