Internet Connection Keeps Dropping
It is very random, but my panoramic modem/router will just drop internet connection. This started about 3 months after I started service with Cox. It may happen 5-10 times in a row, or not at all for...
Forum Discussion
@Gliznorph
Are you able to bypass your router and VPN just to see if you have the same issue?
Jonathan J
Cox Moderator
Are you able to bypass your router and VPN just to see if you have the same issue?
Jonathan J
Cox Moderator
It was happening with or without the VPN, it is just that the VPN makes the network drops more obvious. The router shows No internet connection when this happens.
- @Gilznorph,
Thanks for letting us know. Can you bypass the splitter and plug the coax directly into the wall from the modem?
Ben S.
Cox Support Forums Moderator
