Forum Discussion

Neuro2015's avatar
Neuro2015
New Contributor III
6 years ago

Intermittent Email send/receive failures with POP3 - Usual issue every few months - PLEASE FIX

For the past couple weeks now, I've been experiencing the infamous & intermittent email send/receive failures, like many other customers in these forums have been reporting. My system specs: Windo...
cox coxsupport
e-mail problem
email
DR-SanDiego's avatar
DR-SanDiego
New Contributor

The problem goes away late at night when there are a low number of people try to access their email.

I have 8 cox email account and 6 with gmail. Thus when I have Outlook check them all, there are a total of 14 accounts it needs to check.

At 10 O'Clock PM Pacific Daylight time a send/receive check take only 13 seconds to poll all of them.

During the day it can take several minutes to complete.

JonathanJ's avatar
JonathanJ
Former Moderator
6 years ago
I apologize for any inconvenience this has caused. We are aware of the issue and working towards a resolution thanks for your patience.

Cox Moderator
  • RobinB's avatar
    RobinB
    New Contributor II
    6 years ago

    here in Fairfax VA we STILL cannot use our outlook- now almost two days.  this is ridiculous.