Forum Discussion
BenS1
Former Moderator
HI @ SadDoc,
We definitely understand how frustrating it is to have an unreliable & unstable internet signal. Intermittent issues are always some of the hardest to troubleshoot. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? If so can you bypass the splitter/amplifier and plug it directly into the wall from the modem?
Ben S.
Cox Support Forums Moderator
We definitely understand how frustrating it is to have an unreliable & unstable internet signal. Intermittent issues are always some of the hardest to troubleshoot. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? If so can you bypass the splitter/amplifier and plug it directly into the wall from the modem?
Ben S.
Cox Support Forums Moderator
SadDOC
5 years agoNew Contributor
only splitter is the one installed by COX tech after through wall for TV box and modem.That doesn't explain why just sitting here, the CSR did something on their end, and then it came back on. But thanks for the thought.
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