Insanely unreliable connections.
The last few weeks (beginning in August 2023) my internet connection will just randomly disconnect and not allow me internet access.
All the “smart help” sessions I try, claim there are no outages ...
Forum Discussion
What model modem do you have?
Pano wifi gateway
TG1682G
TG1682G
Darn, a gateway. They don't have event logs as far as I know but you can look up signal levels at 192.168.0.1 >login > Connection > Cox Network. The UI is hard to copy/paste. Main thing you want to look for is your downstream is +5 to -5dB with SNR above 35/36. Upstream should be below 50dB.
Also, do you lose phone service when you lose data service?
I will look for those when I get a moment.
When I find that information, what do I do with it? Is it something I can manually change?
we only have internet service through cox, so I can’t answer your phone service question.
The TG1682G is a fantastic device, DON'T swap it for a newer one, that device has one of the best WiFi's of them all!
